Louise Thompson – Founder and Director since 1997

As a dedicated educator for over 3 decades, author and facilitator, Louise’s award winning training has generated a lot of interest with media coverage including Channel 9’s Sydney Good Weekend program, The Financial Review, The Courier, The Sun Herald, Nine to Five Magazine, Sydney’s radio stations 2GB, ABC, Beat FM, The Edge 96.1, 2SSR, and now with Fairfax Media for Solving The Jigsaw in South East Qld.

Louise is passionate about working collaboratively to make the Gold Coast the safest place to raise a child!

Kylie Ross – Assistant Facilitator

Kylie is passionate about community empowerment and social justice. Kylie began her commitment to supporting those in need in the community in 2011 as lifeline telephone crisis support worker and has expanded this to encompass community recovery during cyclones and floods and is an integral member of Gold Coast Suicide Prevention Network. Kylie commenced her Jigsaw training in 2013 and helped bring it to the Gold Coast in 2014. Kylie is a qualified trainer, youth worker and counsellor. Currently Kylie supports out of home care children and youth transitioning from care through her work with Life Without Barriers and is in her second year of a Bachelor in Social Work at Griffith University.

Practitioner Credentials and Memberships

Directors Credentials

  • Nationally Accredited Trainer, Assessor & ‘Solving The Jigsaw’ Facilitator
  • Nationally Accredited Youth Mental Health First Aider
  • CHC50608 Diploma of Community Services Worker
  • BSB51107 Diploma of Management
  • CHC42108 Certificate IV In Career Development
  • Certified Trainer & Assessor – TAE40110 – Certificate Iv In Training And Assessment
  • Certified TAELLN411 Language, Literacy & Numeracy (upgrade for Cert IV in TAE40110)
  • Certified Advanced NLP Coach (New-Code Neuro Linguistic Programming) – Co-creator of NLP, Dr John Grinder
  • Certified NLP Practitioner – New-Code Neuro Linguistic Programming
  • Certified NLP Modelling – Co-creators of NLP, Dr John Grinder and Carmen Bostic-St Clare
  • Understanding Mental Illness – Rozelle Hospital, Sydney – NSW
  • Assertiveness, Self-Confidence Building – Royal North Shore Hospital, Sydney – NSW
  • Disney’s Approach To Leadership Excellence – Disney Institute, Los Angeles, California USA
  • Certified Small Business Enterprise/Training & Development
  • Influential Leadership – Roger Deaner – Leader Vision – NSW
  • Author & Facilitator – Accredited & non accredited training, workshops and seminars
  • QLD BLUE CARD – For Child Related Employment – Registration valid till 23 Sept 2017
  • NSW WWCC – Working With Children Check – valid & cleared till 14 May 2020
  • NATIONAL POLICE CERTIFICATE – current, clear and valid

 Professional Memberships:

  • Australian & New Zealand Mental Health Association – Member
  • Career Development Association of Australia (CDAA) – Associate Member
  • Gold Coast Local Level Alliance – Member
  • Mental Health Professionals’ Network – Member





  • Independent Schools: Silkwood School, Gold Coast


  • Private Schools: Presbyterian Ladies College, Croydon & Loreto, Kirribilli, Sydney
  • State Schools: Cleveland Street High School & Model Farms High School, Sydney
  • Colleges: Bradfield College, North Sydney

Department of Juvenile Justice:

  • Sunning Hill Education & Training Centre within Yasmar Juvenile Justice Detention, Sydney (renamed Juniperina)

Prominent Company’s:



  • Contact House – Gold Coast, QLD
  • Max Solutions Qld – Training division of Max Network Inc.
  • ACE Community College – Gold Coast, QLD
  • The Oasis Shopping Centre – Thakral Group – Gold Coast, QLD
  • Navarna Hair Excellence – Gold Coast, QLD
  • Norris Hair Cosmetics (renamed Norris Group ) – Gold Coast and Brisbane, QLD
  • Channel 10 Australia Day Show – Brisbane, QLD


  • The Department of Juvenile Justice – Sydney, NSW
  • Private and Public Secondary Schools, Sydney, NSW
  • Arthritis Foundation – Sydney, NSW– Youth Camp Foot Loose
  • Ultimo TAFE – Sydney, NSW
  • Sydney Community College and Macquarie Community College – Sydney, NSW
  • Business Enterprise Centre – Sydney, NSW
  • Pay Solutions – Sydney, NSW
  • Reckitt and Colman (renamed Reckitt Benckiser ) – Sydney, NSW
  • Matrix Australia, Sydney, NSW
  • DeLorenzo Natural Hair Cosmetics – Sydney, NSW
  • Wella Australia – Sydney, NSW

National & International

  • Joico Australia and UK
  • Zotos Australia and UK
  • Phytologie UK – London
  • Hair Tools/Suter UK
  • Kadus Hair Cosmetics – Australia

Guest Speaker:

  • Zonta, Quota, Lions and Rotary Combined Services club annual function 2015 – Beaudesert, QLD
  • Carrara Lions Club 2015 – Clear Island Waters, QLD
  • Neighbourhood Watch Queensland 2015 – Nerang 2-Boonooroo Park, Gold Coast, QLD
  • Chamber of Commerce – Concord, Sydney, NSW

Events Management/Platform Artist:

  • The Good Health and Beauty Show – Darling Harbour Convention Centre Sydney, NSW
  • Cleo Festival Weekend – Darling Harbour Convention Centre Sydney, NSW
  • Hair Expo – Sydney, NSW , Gold Coast and Brisbane, QLD – for over 10 consecutive years
  • European Wholesale Trade Show – Germany

Transform-me provides hands-on voluntary support to Not-for-Profit and Community Organisations:

  • Red Cross House – Cover Clinic – Burns, Scar & Self Harm Patients
  • Look Good Feel Better Hospital Program – Cancer Patients
  • Fund Raising – Children with Cancer

Awards & Achievements:

  • Highly Recommended for Excellence in Customer Service Australian Achiever Award, 2005
  • Winner of Innovative Business Category Micro Business Awards, 2005
  • NSW Winner of the ‘Publishing, Education & Training’ Category Micro Business Awards, 2003
  • Self-Authored/Gained VETAB accreditation for: ‘Personal Development from the in-side out®’ The first VETAB accredited course of its kind in Australia.
  • Represented Australia in Tokyo and America for several consecutive years, Zotos 5 & 10 day international annual congresses attended by 2,500 creative designers and 25 countries.

Prominent PR/ Media Coverage:

  • Fairfax Media – Beaudesert Times – 2015
  • Television – Channel 9’s Sydney Good Weekend
  • Newspaper – The Financial Review, The Courier Mail, The Sun Herald
  • Magazines – Nine to Five Magazine
  • Sydney Radio Station – Interviews Hosted – 2GB, ABC, Beat FM, The Edge 96.1 and 2SSR


  • Transformme Donates a sponsored placement to ‘Solving the Jigsaw for Student and Parents, for a child or family going through hardship
  • Program Profits are donated to Sanctuary Refuge for Woman and Children escaping domestic violence and homelessness on the Gold Coast.
  • Generation Next 2015 – The Mental Health & Wellbeing of Young People – Bond University, Gold Coast QLD
  • NO2Bullying Conference 2015 – Surfers Paradise, QLD